How to Measure Your Brand’s Visibility Inside ChatGPT, Gemini, Perplexity

Learn how growth leaders can track and improve brand visibility inside ChatGPT, Gemini, and Perplexity with a practical AI Engine Optimisation measurement framework.

Last Updated: December 3, 2025

By: Jiaxin
In this article

Summary

  • AI assistants like ChatGPT, Gemini, and Perplexity are already high intent discovery channels. Your brand can be measured inside them, not just hoped for.
  • Modern AEO and GEO frameworks let you track brand mentions, citations, and AI sourced conversions alongside traditional SEO metrics, without needing more developer headcount.  
  • Leaders who systematise AI visibility now will both protect pipeline and position themselves internally as the person who turned an AI panic into a measurable growth motion.  

Introduction. The core problem

Your buyers are no longer starting every journey on Google. Gartner finds that more than half of customer service journeys now begin on third party platforms, not on owned channels. Increasingly, those platforms include AI assistants embedded in browsers, phones, and workplace tools.

At the same time, 65 percent of CMOs believe advances in AI will dramatically change their role within two years. For a growth leader in a Singapore fintech, hospital group, or lifestyle brand, that pressure is already here. Founders are asking why competitors are mentioned in ChatGPT, while your brand feels invisible.

The problem is simple. You cannot open Google Search Console to see how often ChatGPT quotes you. Without a measurement model, AI assistants feel like a black box, which feeds anxiety and slows decisive action.

The new imperatives for AI assistant visibility

  • Treat AI assistants as measurable demand surfaces, not untrackable magic. McKinsey’s 2025 AI survey shows that marketing and sales are the functions reporting the greatest revenue impact from AI investments. If revenue is shifting into AI shaped journeys, you need the same operational discipline you apply to paid, SEO, or partners.
  • Optimise for interpretability, not just rankings. GEO and AEO playbooks emphasise that models reuse content they can interpret quickly. That means clear structure, FAQ patterns, and schema that make your Webflow site machine readable, so assistants can lift your content into answers.    
  • Connect AI visibility directly to conversion and your own narrative. Webflow’s own data shows AI traffic converting about six times better than non brand Google traffic, while AI attributed signups are growing far faster than other organic sources. When you can show that “ChatGPT referrals closed three mid market deals this quarter”, you move from anxious observer to strategic architect.

From SEO dashboards to AI visibility scorecards

Dimension Traditional SEO Metrics AI Assistant Visibility Metrics
Primary question "Where do we rank and how much traffic do we get" "How often are we used and trusted inside answers"
Core metrics Impressions, ranking, clicks, sessions Brand mentions, citations as source, share of answers, AI referrals
Typical tools Google Search Console, GA4 Prompt based audits, AI visibility tools, GA4 AI segments
Business signal Top of funnel reach Mid funnel influence and conversion quality

Action plan. How to track and measure AI visibility

If you have limited time each week, you do not need a twelve month replatform. You need a simple operating rhythm that your team or agency can run in a few hours per month, while your Webflow stack keeps pace with GTM changes.

  • Define a focused AI visibility prompt set for your real buying journeys. Start with 10 to 20 prompts that mirror how your best customers think. For example, “best SME lending platforms in Singapore”, “top clinic groups for aesthetic dermatology in Orchard”, or “Webflow agencies for hospitality brands in APAC”. Run each prompt in ChatGPT, Gemini, and Perplexity on a fixed cadence. Log four things in a shared sheet. Is your brand absent, mentioned, recommended, or cited with a link. Which domains get cited instead. Which language is the model using to describe your category.
  • Instrument AI referral traffic and outcomes in your analytics. Configure GA4 or your equivalent to segment traffic from known AI referrers and browsers. Many AI tools pass identifiable referrers or query parameters. Create an “AI Assistants” segment, then track visit to signup and visit to opportunity conversion against this cohort. GEO practitioners recommend treating “brand mentions” and “website citations” as separate metrics, since citations drive traffic while mentions shape perception even with zero clicks.  
  • Build an AEO backlog you can ship without more developers. Using your prompt log, identify the top gaps. For priority pages on your Webflow site, introduce structured FAQ sections, clearer H2 and H3 patterns, and consistent schema, so models can parse and reuse your content. Anchor this work inside a systematised component library, so every new product, clinic, property, or legal service page inherits the same AI friendly structure. Wrap this in a quarterly discovery session where marketing, product, and leadership review AI visibility trends, agree on narrative, and prioritise a small AEO roadmap that your Webflow partner can execute on retainer.

Conclusion and next steps

AI assistants are already part of your growth funnel. The question is whether they are quietly sending demand to competitors, or reinforcing your brand as the default choice in your category.

By treating AI visibility as a measurable scorecard, aligning your Webflow site to AEO principles, and closing the loop to revenue, you give yourself and your team a clear story to take back to the boardroom. If you want a partner to help you turn this into a system, explore our Webflow AI Search Optimisation or start a conversation now.

the author
Jiaxin
Jiaxin is an SEO Specialist at Underscore. She brings a strong mix of technical know-how and creative strategy to the team. Over her career, Jiaxin has worked across both technical and content SEO, helping clients in the e-commerce, finance, and SaaS industries achieve measurable growth in organic visibility.‍

Frequently Asked Questions

How is AI assistant visibility different from traditional SEO?

Traditional SEO focuses on rankings and clicks from search results. AI assistant visibility focuses on how often models mention your brand, cite your content as a source, and send high intent visitors who are already comparing options or ready to buy. GEO and AEO frameworks treat these as new success metrics that sit alongside, not instead of, organic traffic.  

Which metrics should I track first if I have very little time?

Start with a simple scorecard. For a fixed list of prompts, track brand presence status, competitor domains that appear, citations pointing to your site, and AI attributed conversions in GA4. Over time, you can expand into share of answers and sentiment, but those four metrics already reveal if you are moving from invisible to influential.

Do I need a specialised tool, or can I do this manually?

You can absolutely start manually with structured prompts, a shared spreadsheet, and GA4 segments. As volume grows, specialised AI visibility tools can automate brand mention and citation tracking across models, similar to how traditional SEO platforms track rankings. The key is to design the operating rhythm first, then layer in tooling.

How often should we review AI visibility as a leadership team?

For most growth stage teams, a quarterly deep dive is enough, with a lighter monthly check on a small set of strategic prompts. This keeps AI visibility aligned with launches, campaigns, and GTM changes, without becoming another daily dashboard you feel guilty about ignoring.

Why is my brand not showing up in ChatGPT or Perplexity?

This is often due to a lack of "machine readability." Even if your content is good, if it lacks proper HTML structure (H1/H2 tags) and Schema markup, LLMs may struggle to parse and verify it as a trusted source. It can also result from a lack of "freshness" in your site's data.

  • Header

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam,

  • Header

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

  • Header

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.